Appendix I - Technology Initiatives

Expand use of API’s (i.e. system interfaces and integrations) from all relevant data sources, to analyze data and provide information in a format that improves decision-making for educational and career goals.

• Technology Initiatives

  • Pharos – Paid printing for students

  • Nelnet Payment Plan – both in Self-Service and WebAdvisor

  • SunPass free bus passes for students

  • Implementation of software to assist with automation; e.g. CourseLeaf for CAT and CIM, eLumen for SLO and DigARC for section scheduling

  • Ex-Libris connection to Microsoft Azure for student access to library resources

  • Vision Resource Center user setup and login

Working with existing technology-related committees, identify emerging and innovative educational technologies to test and pilot for enhanced learning.

• Technology Initiatives

  • Pilot Learning Glass monitor

Working with departments, identify emerging and innovative technologies to test and pilot for improved student services.

• Technology Initiatives

  • Implementation of ChatBot to provide 24/7/365 answers to frequently asked questions for Financial Aid, Admissions and Records, Veterans, and Bursar’s Office

  • Implementation of QLess in Admissions and Records and Financial Aid for students to enter a virtual queue for Student Services

  • Implementation of Cranium Cafe

Test and pilot emerging and innovative uses of mobile devices which improve services for students.

• Technology Initiatives

  • Pilot Ellucian Mobile App

Proactively work with application vendor to implement new functionality into existing planning and advising systems.

• Technology Initiatives

  • Began implementation of additional functionality with Colleague including Batch Wage updates

  • Financial Aid new CalGrant

Ensure adequate access to technology related to learning and educational goals.

• Technology Initiatives

  • Acquire and loan computers, web cams, hot spots and other needed equipment to students to participate in online learning associated with Covid-19

Continue to support the use of dynamic dashboards and analytics, including the software, hardware, and cloud-based solutions needed for the creation, use and deployment of these tools.

• Technology Initiatives

  • Test Informer to 5.2 and implement dashboard reports

Pilot and assess tools which monitor application and network performance.

• Technology Initiatives

• Implementation of InterSite to manage multiple CISCO virtual systems from one console

Use existing Laserfiche and other technology systems to create electronic forms and define workflow to streamline processes for the district.

• Technology Initiatives

• Automate the Payroll Authorization Form process by using Laserfiche to create an electronic form with an attached workflow process

• Implementation of AssetWorks to track fixed assets

• Ongoing creation of electronic forms including Personnel Action, Financial Aid Missing Documents, Nursing Health, Contract Transmittal, Work Experience Application, Program Review, Campus Visit Request, Public Safety Academy, Lost and Found Items, MESA application, Public Safety Incident Report, President’s Student Ambassador Program Application, EOPS Intake Application, Temporary Visitor Parking Pass

Working with Institutional Research, distribute surveys and evaluate responses from stakeholders relating to technology requirements, needs and future direction.

• Technology Initiatives

• Conducted annual Staff Technology Survey and used results to schedule upcoming training sessions

• Conducted student survey to assess needs and readiness for online instruction

Research and pilot options to take advantage of the agility, performance and scalability associated with hosted (cloud) services while maintaining on-premise data; i.e. blended/hybrid data center.

• Technology Initiatives

• Identify approach to roll-out Office 365 so that employees can take advantage of new platform to acquire Office products at no cost for home/personal use

• Setup and piloted use of OneDrive (shared cloud storage) for departmental and individual use

Investigate, research and implement appropriate open educational resources (OER) as they can be used in online, face-to-face, and blended/hybrid learning environments.

• Technology Initiatives

• Canvas training/online certification

• Implementation of Vision Resource Center

Maintain security software, policies and procedures by reviewing and adhering to evolving industry standards.

• Technology Initiatives

• Migrate all district computers to Windows 10 (document exceptions as needed)

• Fax transmissions to email

• Implementation of additional desktop virus protection; i.e. WebRoot

• Migration of all Windows Servers to version 2016

Remain current with evolving technology standards and improve technology infrastructure and software where appropriate.

• Technology Initiatives

• Acquire and test implementation of new platform for public-facing web pages

• Implementation of VEEAM backup strategies

• Upgrades to Virtual Servers to provide additional CPU and RAM

• Point-to-point connections to remote locations

• Standardized and began implementation of Laser Projector technology

• Standardized and began implementation of Extron Control systems

• Implemented Extron Room Schedulers

Remain current with emerging productivity software and implement as needs are defined and funding as available.

• Technology Initiatives

• None at this time

Identify and implement a process to integrate funding for technology replacement into the District’s budget development cycle.

• Technology Initiatives

• Draft TRP budget process

Provide appropriate access to technology for faculty and staff required to complete assigned responsibilities.

• Technology Initiatives

• Create process to loan equipment to staff in order to effectively work remotely

Develop and publish inventory of instructional software including where/how used, license information, accessibility evaluation results and associated equally effective alternate access plans, and other pertinent information as identified.

• Technology Initiatives

• Gathering a listing of all instructional software

Implement the next steps identified in the Meeting Institutional Accessibility Obligations document.

• Technology Initiatives

• Creation of an accessible campus map to be used on Facilities Planning website

• Implemented closed captioning solution for internet streaming

• Created and published Accessible Course Syllabus Template (Downloads Word File)

• Published DCCD VPAT and ACR Requirements (opens PDF)

• Created and published Questions About Accessibility at COD (opens PDF) information graphic

• Established Board Policy 3725 (opens PDF) and Administrative Procedure 3725 (opens PDF) – Information and communications Technology Accessibility Acceptable Use

• Updated Purchasing Terms and Conditions to define accessibility conformance requirements

• Created Accessible Meeting Agenda (Downloads Word File) and Accessible Meeting Minutes (Downloads Word File) templates

• Created COD Information Communication Technology Section 508 Compliance Review and EEAAP process (opens PDF)

Leverage data from various information systems, including employers and students, to allow analysis of student outcomes and to help inform effort for future planning.

• Technology Initiatives

• None at this time

Proactively work with CENIC to procure 100 GB internet connectivity for district use for existing programs and for future business and partnership opportunities as they are identified.

• Technology Initiatives

• Initiated conversation with Coachella Valley Economic Partnership to partner/support this opportunity for the new Palm Springs Campus

Expand use of API’s (i.e. system interfaces and integrations) from all relevant data sources, to analyze data and provide information in a format that improves decision-making for educational and career goals.

• Technology Initiatives

• Implement FollettDiscover to allow students more information about book options as they register

Working with existing technology-related committees, identify emerging and innovative educational technologies to test and pilot for enhanced learning.

• Technology Initiatives

• None at this time

Working with departments, identify emerging and innovative technologies to test and pilot for improved student services.

• Technology Initiatives

• Expansion of Chatbot to other departments

Expansion of QLess to other departments

Test and pilot emerging and innovative uses of mobile devices which improve services for students.

• Technology Initiatives

• Implementation of new Content Management System (CMS) for public-facing website

• Develop Teams Sites for departments using Microsoft 365

Proactively work with application vendor to implement new functionality into existing planning and advising systems.

• Complete migration to Colleague WebUI

• Deploy and execute the Colleague-Cal Grant Module to ensure a more streamlined process for students receiving Cal grant

Ensure adequate access to technology related to learning and educational goals.

• Technology Initiatives

• Provide access to appropriate technology to students for both distance and face-to-face learning

• Create a student help desk for technology-related issues

Continue to support the use of dynamic dashboards and analytics, including the software, hardware, and cloud-based solutions needed for the creation, use and deployment of these tools.

• Technology Initiatives

• Implement LIVE Excel in Faculty/Staff portal; e.g. Room Schedules, Archived positive attendance

Pilot and assess tools which monitor application and network performance.

• Technology Initiatives

• Improve use of existing IT Work Order system to provide informative reports to be used for planning

• Implement NetScout or similar product to analyze the coverage and strength of wireless network

Use existing Laserfiche and other technology systems to create electronic forms and define workflow to streamline processes for the district.

• Technology Initiatives

• EEAAP form and associated documentation repository

• Complete the automation process for Payroll Authorization, EOPS Intake Application, Sabbatical Application, Travel Approval/Claim, Request for Recruitment by using Laserfiche to create an electronic form with an attached workflow process

• Ongoing creation of electronic forms including MESA application, Public Safety Incident Report, President’s Student Ambassador Program Application

• Complete the migration of Infopath forms to Laserfiche forms in preparation for the implementation of the new web management tool

Working with Institutional Research, distribute surveys and evaluate responses from stakeholders relating to technology requirements, needs and future direction.

• Technology Initiatives

• Complete annual technology surveys for faculty and staff

Research and pilot options to take advantage of the agility, performance and scalability associated with hosted (cloud) services while maintaining on-premise data; i.e. blended/hybrid data center.

• Technology Initiatives

• Pilot use of Azure for storage options

Investigate, research and implement appropriate open educational resources (OER) as they can be used in online, face-to-face, and blended/hybrid learning environments.

• Technology Initiatives

• Increase faculty use of OER resources

• Work with Follett/Bookstore for additional student access to information; e.g. SB-1359

Maintain security software, policies and procedures by reviewing and adhering to evolving industry standards.

• Technology Initiatives

• Implementation of password changes using 2-factor authentication

Remain current with evolving technology standards and improve technology infrastructure and software where appropriate.

• Technology Initiatives

• Phase-in of Meraki wifi network using 802.11 AX protocol

• Continued implementation of Extron Control systems into classrooms and conference rooms

• Upgrade of Ghost Server

• Upgrade and replace the message archiver

Remain current with emerging productivity software and implement as needs are defined and funding as available.

• Technology Initiatives

• Develop Teams Sites for departments using Microsoft 365

Identify and implement a process to integrate funding for technology replacement into the District’s budget development cycle.

• Technology Initiatives

• Integrate funding review/approval into budget development cycle

Provide appropriate access to technology for faculty and staff required to complete assigned responsibilities.

• Technology Initiatives

• Provide appropriate access to technology for faculty and staff required to complete assigned responsibilities while working remotely

Develop and publish inventory of instructional software including where/how used, license information, accessibility evaluation results and associated equally effective alternate access plans, and other pertinent information as identified.

• Technology Initiatives

• Develop instructional software inventory

Implement the next steps identified in the Meeting Institutional Accessibility Obligations document.

• Technology Initiatives

• Fiscal Services and IT will develop an inventory of ICT to review for accessibility conformance including software, hardware and web content

• Develop an inventory of instructional technology to review for accessibility conformance

• Develop and conduct survey of faculty to determine if faculty feel supported and to determine if there is an increased understanding of accessibility and accommodations

• Provide FLEX sessions that introduce faculty and staff to universal design principles

Leverage data from various information systems, including employers and students, to allow analysis of student outcomes and to help inform effort for future planning.

• Technology Initiatives

• None at this time

Proactively work with CENIC to procure 100 GB internet connectivity for district use for existing programs and for future business and partnership opportunities as they are identified.

• Technology Initiatives

• IWork with CENIC to procure 100 GB internet connectivity